At Muse N Blush, a premium skincare brand by Retree Private Limited, we are committed to delivering your skincare products safely and on time. Please read our Shipping Policy carefully before placing an order.

Order Processing

Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. During festive seasons or promotional events, processing times may be slightly longer.

Shipping Locations

We currently ship across India. If international shipping becomes available, the website will be updated accordingly.

Delivery Time

Estimated delivery timelines:

• Metro Cities: 2–5 Business Days
• Other Cities & Towns: 4–7 Business Days
• Remote Locations: 5–10 Business Days

Delivery times are estimates and may vary depending on courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment. Muse N Blush may offer Free Shipping on selected orders, promotional campaigns, or purchases above a specified order value.

Order Tracking

Once your order is shipped, you will receive an order confirmation, shipping confirmation, tracking number, and courier partner details. You can use the tracking link provided to monitor your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the order cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the package, the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Please ensure that your name, phone number, delivery address, and PIN code are accurate while placing your order. Muse N Blush is not responsible for delivery delays or failed deliveries caused by incorrect shipping information.

Damaged or Missing Products

If your package arrives damaged, tampered with, or if any product is missing, please contact our customer support within 48 hours of delivery. Please provide your order number along with clear photos of the package and product to help us resolve the issue quickly.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to weather conditions, natural disasters, government restrictions, public holidays, courier service disruptions, or high order volumes during sales. We appreciate your patience in such situations.

Undeliverable Orders

Orders returned due to an incorrect address, failed delivery attempts, or refusal to accept delivery may be cancelled. Refunds, where applicable, will be processed after deducting any shipping or handling charges.

Order Cancellation

Orders can only be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and will be subject to our Return & Refund Policy.

Contact Us

Muse N Blush
A Brand of Retree Private Limited

Email: support@musenblush.com

Website: www.musenblush.com